Terms of Service

Welcome to CodeVixa. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using CodeVixa's website and services, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Services Description

CodeVixa provides professional web development, SEO, digital marketing, and related technology services. Our services include but are not limited to:

• Website design and development
• E-commerce solutions
• Search Engine Optimization (SEO)
• Digital marketing and advertising
• Mobile app development
• Website maintenance and support
• Custom software solutions

3. User Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

4. Account Registration

Some services may require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your account credentials confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized access

5. Service Agreements and Payments

5.1 Project Proposals and Quotes

All project proposals and quotes are valid for 30 days unless otherwise specified. Prices are subject to change based on project scope modifications.

5.2 Payment Terms

• Payment terms will be specified in individual service agreements
• We typically require an upfront deposit before starting work
• Final payment is due upon project completion or as per agreed milestones
• Late payments may incur additional charges
• All prices are in Indian Rupees (INR) unless otherwise stated

5.3 Refund Policy

Refunds are handled on a case-by-case basis. Generally:

• Deposits are non-refundable once work has commenced
• Refunds may be provided if we fail to deliver agreed services
• Refund requests must be submitted in writing
• Processing time for approved refunds is 7-14 business days

6. Intellectual Property Rights

6.1 Client Content

You retain ownership of all content, materials, and information you provide to us. By providing content, you grant us a license to use it for the purpose of delivering our services.

6.2 Deliverables

Upon full payment, you will own the final deliverables created specifically for your project. However:

• We retain rights to reusable code, frameworks, and tools
• Third-party components remain subject to their respective licenses
• We may showcase your project in our portfolio unless otherwise agreed

6.3 CodeVixa Property

All rights, title, and interest in our website, services, tools, methodologies, and proprietary information remain with CodeVixa.

7. Client Responsibilities

To ensure successful project delivery, clients agree to:

• Provide timely feedback and approvals
• Supply necessary content, materials, and access
• Respond to communications within reasonable timeframes
• Ensure all provided content is legal and properly licensed
• Make timely payments as per agreed terms

8. Project Timelines

Project timelines are estimates and may be affected by:

• Delays in client feedback or content provision
• Scope changes or additional requirements
• Technical challenges or third-party dependencies
• Force majeure events

We will make reasonable efforts to meet agreed timelines and communicate any delays promptly.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that our services will be performed with reasonable skill and care. We will correct any defects in our work at no additional charge within a reasonable period after delivery.

9.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE:

• Specific results from SEO or marketing services
• Uninterrupted or error-free operation
• Compatibility with all systems or browsers
• Protection against all security threats

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the amount paid for the specific service
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for losses due to client actions or third-party services
• We are not liable for data loss if proper backups are not maintained

11. Indemnification

You agree to indemnify and hold CodeVixa harmless from any claims, damages, or expenses arising from:

• Your use of our services
• Content you provide to us
• Your violation of these Terms
• Your violation of any third-party rights

12. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship. This obligation survives termination of services.

13. Termination

13.1 By Client

You may terminate services by providing written notice. You will be responsible for payment of all work completed up to the termination date.

13.2 By CodeVixa

We may terminate services if:

• You breach these Terms
• Payment is not received as agreed
• You engage in abusive or inappropriate behavior
• Continuing the relationship is not feasible

14. Modifications to Services and Terms

We reserve the right to modify our services and these Terms at any time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.

15. Third-Party Services

Our services may integrate with third-party platforms and tools. We are not responsible for the availability, functionality, or policies of third-party services.

16. Dispute Resolution

In the event of a dispute:

• Parties agree to first attempt resolution through good-faith negotiation
• If negotiation fails, disputes will be resolved through arbitration
• The arbitration will be conducted in accordance with Indian law
• The venue for arbitration shall be in India

17. Governing Law

These Terms are governed by the laws of India. Any legal action must be brought in the courts of India.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and CodeVixa.

20. Contact Information

By using CodeVixa's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.