Legal

Terms of Service

These Terms of Service govern your use of Codevixa's website and services. Please read them carefully before engaging with us.

Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, clients, and users of Codevixa services.

Our Services

Codevixa provides the following IT services:

Web Development (websites, web applications, e-commerce)
Mobile App Development (Android, iOS, Flutter)
Cloud Setup & Migration (AWS, GCP, Azure)
IT Consulting & Strategy
Cybersecurity Audits & Protection
SEO & Digital Marketing
UI/UX Design & Branding

All services are subject to a separate project agreement or proposal that outlines specific deliverables, timelines, and pricing.

Payment Terms

Our standard payment terms are:

50% advance before project commencement
50% on delivery upon project completion
For larger projects, milestone-based payments may be agreed upon

Accepted payment methods: UPI, Bank Transfer, Razorpay (cards/netbanking), PayPal (international clients)

Late payments: Projects may be paused if payment is not received within 7 days of the due date.

Refund Policy: Advance payments are non-refundable once work has commenced. Refunds for incomplete work will be evaluated on a case-by-case basis.

Delivery & Timeline

We are committed to on-time delivery. However:

Timelines are estimated based on project scope at the time of agreement
Delays caused by client (late feedback, content, approvals) will extend the timeline accordingly
Scope changes after project commencement may affect timeline and cost
We will communicate any delays proactively

Typical delivery times: Basic (3-5 days), Standard (5-10 days), Premium (10-20 days)

Intellectual Property

Client Ownership: Upon full payment, the client receives full ownership of the delivered work including source code, designs, and content created specifically for their project.

Codevixa Rights: We retain the right to:

Display completed work in our portfolio (unless client requests confidentiality)
Use general methodologies and techniques learned during the project
Retain ownership of any pre-existing tools, frameworks, or libraries used

Third-party assets: Licenses for third-party assets (fonts, images, plugins) are the client's responsibility unless otherwise agreed.

Client Responsibilities

As a client, you agree to:

Provide accurate and complete project requirements
Respond to queries and provide feedback within reasonable timeframes
Provide necessary content, assets, and access credentials when required
Not use our services for illegal, harmful, or unethical purposes
Not attempt to reverse-engineer, copy, or resell our proprietary tools
Ensure you have rights to any content you provide to us

Warranty & Post-Delivery Support

We provide the following warranty:

Basic Plan: 15 days free bug-fix support after delivery
Standard Plan: 30 days free bug-fix support after delivery
Premium Plan: 60 days free bug-fix support after delivery

Warranty covers bugs and issues in the delivered work. It does not cover:

New feature requests or scope changes
Issues caused by client modifications
Third-party service outages
Hosting or domain issues

Limitation of Liability

To the maximum extent permitted by law:

Codevixa's total liability shall not exceed the amount paid for the specific service
We are not liable for indirect, incidental, or consequential damages
We are not responsible for data loss — clients should maintain their own backups
We are not liable for third-party service failures (hosting, APIs, payment gateways)

Termination

Either party may terminate a project agreement with written notice. Upon termination:

Client pays for work completed up to the termination date
Codevixa delivers all completed work to the client
Advance payments for uncompleted work may be partially refunded based on work done

We reserve the right to terminate services immediately if a client violates these terms.

Dispute Resolution

In case of any dispute:

Both parties agree to first attempt resolution through direct communication
If unresolved within 30 days, disputes will be referred to mediation
We are committed to fair and transparent resolution of all disputes

Governing Law

These Terms of Service are governed by the laws of India. Any legal proceedings shall be subject to the jurisdiction of courts in Bihar, India.

Codevixa is registered as an MSME under UDYAM Registration Number: UDYAM-BR-25-0035594

Contact Us

For questions about these Terms of Service:

Email: support@codevixa.com
WhatsApp: +91 9279006506
Address: Nawada, Bihar, India — 805102